Job Description

Job Description

Job Description

At Eden Resort & Suites, you'll be the welcoming presence that transforms guest visits into memorable experiences. As a Host/Greeter, you'll play a crucial role in crafting an inviting atmosphere where every guest feels truly valued. Your positive interactions will be key to maintaining our vibrant hospitality environment, built on over 50 years of excellence. We're committed to your growth and well-being, offering competitive benefits like employee discounts, assistance programs, and opportunities for career advancement.

Join us in a role that prioritizes work-life balance and professional development, allowing you to thrive both personally and professionally. If you're passionate about hospitality and eager to make a meaningful impact, this is your chance to be part of a team that values caring for others and pursuing excellence. Let's embark on this journey together, where your contributions will be appreciated and your growth supported. Compensation:

$14 hourly to start

Responsibilities:

• Welcome each guest with a warm smile and genuine enthusiasm, setting the tone for their visit.
• Guide guests to their seats, ensuring they feel comfortable and attended to from the moment they arrive.
• Communicate effectively with the team to ensure seamless service and a cohesive guest experience.
• Maintain a clean and organized entrance area, reflecting our commitment to excellence and attention to detail.
• Assist guests with inquiries, providing knowledgeable and friendly responses to enhance their stay.
• Coordinate with the kitchen and waitstaff to manage seating arrangements and optimize flow.
• Handle guest feedback with grace, turning challenges into opportunities for improvement and satisfaction.

Qualifications:

• Experience in customer service or hospitality, ensuring guests feel welcomed and valued.
• Ability to communicate clearly and effectively with guests and team members, fostering a seamless experience.
• Proven track record of maintaining a clean and organized environment, reflecting our commitment to excellence.
• Ability to handle guest feedback gracefully, turning challenges into opportunities for improvement.
• Experience in coordinating with teams to manage seating arrangements and optimize guest flow.
• Ability to assist guests with inquiries, providing knowledgeable and friendly responses.
• Strong interpersonal skills, with a knack for creating positive and memorable guest interactions.

About Company

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts , the pursuit of excellence in their craft , and a spirit of ownership .

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)

Job Tags

Hourly pay, Full time, Part time

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